Dr
Nneka G. Nwaka & Dr Stella Obidile
Department
Of Educational Foundations And Administrations
E-mail:
nwakadr@gmail.com
E-mail:
ellajoseph1920@gmail.com
ABSTRACT
This study explored the perceived role
of artificial intelligence (AI) in transforming secondary school management system
and the challenges principals may likely face in the application of AI tools in
the process of managing secondary schools in Ogidi Education Zone of Anambra
State. All the 30 principals in the education zone were studied because the
population can be studied, conveniently. Thus, there was no need for sampling.
Three research questions and one null hypothesis guided the study. Data was
collected using a 30-item researchers’-made questionnaire; structured on a
Modified Four-Point Likert Scale of 4, 3, 2 and 1. The questionnaire was
face-validated by experts and tested for reliability. Reliability coefficient of 0.76 was determined
using Pearson Product Moment Statistical Tools. The instrument was administered
on the 30 respondents by direct method and retrieved immediately after they
were filled, hence a 100% return rate was made. Data collected was analyzed
using mathematical mean scores for the research questions and t-test analysis
for the hypothesis at 0.5 level of significance. Findings showed that the
principals perceived that AI-driven tools have the potential to optimize
administrative tasks, streamline communication/conversations, save time,
prevent unnecessary workloads, have the ability to facilitate and support
data-driven decision-making
processes, among others. Based on the findings, the paper recommends that government
at all levels; non-governmental organizations, and private sectors should
assist in equipping and supporting principals in secondary with high quality
e-educational programmes and e-technologies in order to leverage AI in a way that
maximizes benefits.
Key words: Artificial
Intelligence, transforming, secondary school management
Introduction
All
over the world, education is seen as an indispensable instrument for national development
and a process of human transformation through the acquisition of relevant
knowledge, skills, and capabilities necessary for human development. It has
been believed that nations’ progress and advancement are dependent on the
strength of her education system. Thus,
it may not be any wonder why many developed nations pay greater attention to
education, especially its management. Obona, Udang, and Egeh (2023) opine that
success of educational institutions is hugely determined by efficient and
effective management of its resources. Thus, in secondary schools, effective
and efficient management of the human, material, information and financial
resources are crucial for attainment of the educational goals. Secondary
schools are managed by principals, who are experienced and adequately trained. The
principal is a secondary school administrator, who heads the school. He works
closely with teachers and other staff to ensure that learning environment is
both safe and productive for the students. Ultimately, principals lead and
shape secondary school culture as well as coordinate and foster academic
achievement, personal growth and character development through promoting high
expectations, supporting teachers and students learning and encouraging a
culture of inquiry. Principals maintain and up to date records, maintain human
relationships, supervise works of teachers and other staff members.
Specifically,
school management system deals with coordinating of all the resources in the school
organization through the process of decision-making, influencing, planning,
organizing, coordination, directing, communication and evaluating for optimum
goal achievement. In other words, secondary school management system gets things
done effectively and efficiently, through others in line with the stated goals.
Without doubt, the tasks of management are complex and so it becomes pertinent
that Artificial Intelligence (AI) tools be used to achieve goals more effectively
and efficiently since it has been noted that the basic goal of AI is to mimic
human intellect and execute complex tasks more efficiently, personalized, and interestingly
(Dipanwila, Mrinmoy, & Souvik, 2024).
Recently,
the world, including Nigeria is rapidly evolving towards digitization in all
facets of life owing to the impact Information and Communication Technology
(ICT). AI and the like have emerged as
crucial outcome of digitalization and the increasing technological integration and
are having great impact on economy, society and human development. AI is
redefining how we learn, work, and solve problems across the globe. It presents
extraordinary opportunities to enhance learning, improve access to knowledge,
and develop the leadership skills required for success in management of
education. Thus, it becomes imperative that efforts should be made by
principals to accelerate their transition to cloud-based systems such as AI in
order to benefit from its potentials.
With
AI and technological advancements, education is no longer confined by time and
space. AI is a powerful technology that can to automate routine tasks, analyze
data, predict and personalize products and services. Google Cloud (2025) sees
AI as a set of technologies that enable computers to perform a variety of
advanced functions, including the ability to see, understand, and translate
spoken and written language, analyze data, make recommendations, and more. AI
can facilitate better school management through explainable and fair progress,
if well applied. It can improve management processes, reduce errors, and
optimize their operations, often deliver results more quickly and accurately
than any human and consequently lead to better outcomes and increased
profitability (Kara, 2023). However, it should not be solely responsible for
major decisions in the school system. Integration of AI in secondary schools’
management can be transforming and its process can redefine the role of the
principals from system managers to visionary leaders in their effort to lead. This
is because AI can foster more dynamic and inclusive learning environment. AI is
a wide spread tool in management equipped with capabilities that replicate human
cognitive abilities, such as thinking, perceiving, reasoning, learning,
analyzing, problem-solving, generating experiences, evaluating and making
decisions. Numerous AI optimizes a range of administrative functions including
formula generation, data categorization, and automated formatting.
Among
the various AI powered tools that can help in transforming the management of
secondary education are smart home appliances, smart phones appliances, Tableau
AI, ChatGPT and Claude. Also, Civitas and Bright Bytes are AI-powered analytics
platforms can provide school heads with real-time data on student performance,
teacher effectiveness, and resource allocation (Gocen, Bulut, and Yurdunkulu,
2025). Tableau AI, integrate contextualized analytics into daily school
operations, translating complex datasets into actionable insights. AI-driven Enterprise
Resource Planning systems are being continuously monitored to optimize the
efficient use of resources in educational institutions, as well as managing
school operations and logistics (Dipanwila, Mrinmoy, & Souvik, 2024). AI
applications in performance management have been found to facilitate objective
evaluation and improvement of teachers’ performance. AI-powered organizational
decision-making tool also enable educational administrators to analyze data
more effectively and make better-informed decision. Thus, AI is expected to
enhance efficiency, decision-making and resource management in education (Isler
& Kilic, 2021)
A
recent study carried out on school leaders from twenty countries as reported by
Doger and Gocen (2025) revealed that AI tools are already being implemented for
data analysis, strategic planning, content creation, and administrative
support. Put simply, they provide data-driven insights to optimize school
operations; to set meeting agendas; track performance metrics; manage
communications and; conduct predictive analyses to support student success. Before
now, school management primarily relied on humans in the process of decision
making, official legislation administrative expertise and structured leadership
models. Presently, application of AI tools in management plays a pivotal role
in enhancing school administration and expertise, improving decision making,
leadership expertise and models in unprecedented ways, though not without human
input. In the words of Gocen, Bulut, and Yurdunkulu (2025), AI tools now
support policy makers and school leaders by offering comprehensive
decision-making tools that extend beyond basic alert systems, providing
data-driven insights to optimize school operations. Undoubtedly, in the next
ten years, this rapid evolution of AI would substantially reshape the education
sector, especially as it concerns the working hours. AI is poised to transform
education management beyond current applications. According Gocen, Bulut, and
Yurdunkulu (2025), one of the most transformative advantages of AI in school
management is its ability to support data-driven decision-making, enabling
school leaders and policy makers to implement targeted, evidence-based
interventions. It AI-powered predictive analytics allow educational
institutions to anticipate challenges, allocate resources more effectively, and
enhance student outcomes through proactive measures. AI is capable of
redefining administrative efficiency in education, automating repetitive tasks
such as class scheduling, attendance tracking, and report generation allowing
school staff to redirect their time toward strategic initiatives (Hutami,
2024).
Understandably,
blending AI innovations with effective leadership enables principals to drive
their schools to success. Therefore, integrating AI-driven tools in the
management of secondary schools is beneficial. They are supportive and
complementing tools to advance management beyond current applications, hence optimizing
administrative efficiency. However, it is not clear the extent principals apply
AI tools in their daily operation in the schools and whether there are factors
hindering their effective application since AI integration in education in
Anambra State, Nigeria is still in its early stage. This study therefore sought
to examine the integration of AI into the secondary school management system,
focusing on the perceived roles and extent of application of Artificial
Intelligence in the school management system in Ogidi Education Zone of Anambra
State. Additionally, it assessed the challenges associated with AI in school
management. Specifically, the study examined:
·
The perceived roles of AI-driven
tools in transforming secondary school management system in Ogidi Education
Zone.
·
The extent principals
applied AI-driven tools in transforming secondary school management system in Ogidi
Education Zone.
·
The challenges principals
face in the application of AI in secondary school management in Ogidi Education
System.
Research
questions
The following research
questions guided the study:
1. What
are the perceived roles of AI in transforming secondary school management
system in Ogidi Education Zone?
2.
To what extent have
principals applied AI-driven tools in transforming secondary school management
system in Ogidi Education Zone?
3. What
challenges can principals likely face in the application of AI in secondary
school management in Ogidi Education System?
Null
Hypothesis
Ho1: There
is no significant difference between the mean ratings of the male and female
principals’ responses on the perceived roles of AI in transforming secondary
school management system in Ogidi Education Zone.
Method
Descriptive survey research design
was used for the study. Descriptive survey design was considered to be most
appropriate because of its flexibility which permits the use of variety of data
collecting techniques such as questionnaire. The design is therefore,
considered appropriate for this study because it elicited opinions of the
respondents with a structured questionnaire on the role of AI in transforming
secondary school management system in Ogidi Education Zone of Anambra State. Population
of the study was all the 30 principals in the education zone. All the 30
principals in the education zone were studied because the population can be
studied, conveniently. Thus, there was no need for sampling. Three research
questions and one null hypothesis guided the study. Data was collected using a
30-item researchers’-made questionnaire; structured on a Modified Four-Point
Likert Scale of 4, 3, 2, 1. Face validity of the instrument was established by
two experts; each from the Departments of Educational Management and Policy and
Educational Measurement and Education of Nnamdi Azikiwe University, Awka
respectively. Corrections they effected were incorporated in the final draft of
the questionnaire. The reliability of
the instrument was established using 15 principals from Aguata Education Zone.
A Pearson Product Moment Statistical tool was used to find the reliability
estimate and it yielded a value of 0.87; an indication that the instrument was
reliable.
The instrument was administered on the 30
respondents, assisted by three trained research assistants, by direct method
and retrieved immediately after being filled. A 100% return rate of the 30
copies of the instrument was made. Data
collected was analyzed using mathematical mean scores for the research
questions and t-test analysis for the hypothesis at 0.5 level of significance.
Items with means of 2.50 and above
were regarded as positive responses while those with mean less than 2.50 were
regarded as negative responses. The t-test statistics was used in testing the
null hypothesis to establish significance differences in the principals’
opinions.
Results
Research Question One:
What are the perceived roles of A-driven tools in transforming secondary school
management system in Ogidi Education Zone?
Table 1: Mean Ratings of
Principals’ responses on the perceived roles of
AI tools in transforming secondary school management system in Ogidi Education
Zone
|
Nos
AI-powered tools: Male Principals Female Principals
Means SD Dec.
Means SD Dec. |
- Have the
potential to optimize administrative tasks 2.78 0.50
Agree 3.27
0.47 Agree
- Improve and streamline
communication/conversation 2.64 0.45
Agree 2.63
0.54 Agree
- Save time 3.88 0.65 Agree 3.27 0.47 Agree
- Prevent
unnecessary workloads 2.64 0.51 Agree 2.63 0.54 Agree
- Have the
ability to facilitate and support data-driven
decision-making
processes 3.88 0.51 Agree
3.27 0.47 Agree
- Generate new
insights based on existing data 2.88 0.65 Agree
3.27 0.47 Agree
- Create more
effective learning environments 2.64
0.51 Agree
2.63 0.54 Agree
- Enable
principals to implement targeted,
evidence-based
interventions 2.64 0.51 Agree
2.63 0.54 Agree
- Enable
principals to anticipate and overcome
challenges by simplifying tasks 2.88 0.45 Agree
3.27 0.47 Agree
- Can mimic human
intellect
3.48 0.61 Agree
3.27 0.47
Agree
- Enable them
to allocate resources more effectively.
2.64 0.51 Agree 2.63
0.54 Agree
- Can automate
repetitive tasks 2.54 0.47 Agree 2.73
0.43 Agree
- Can help to
enhance overall productivity. 2.78 0.50 Agree
3.21 0.47 Agree
- Can
personalize and streamline administrative tasks. 2.64 0.51 Agree
2.63 0.45 Agree
____________________Grand
Total_______________ 2.92__ 0.52__ Agree
2.95__0.49 Agree
Table 1 shows that all
the variables are accepted as the perceived roles of AI in transforming
secondary school management system in Ogidi Education Zone, in view of their
mean ratings which are above the acceptable mean rating of 2.50. This implies
that all the respondents are aware of the tremendous impact of AI, which no
doubt engenders transformation of secondary school management.
Research
Question Two: To what extent have principals
applied AI-driven tools in transforming secondary school management system in Ogidi
Education Zone?
Table 2: Mean
Ratings of Principals’ responses on the extent principals have applied AI-driven
tools in transforming secondary school management system in Ogidi Education Zone
____________________________________________________________________________________
Nos Extent of AI powered tools Application Male
Principals Female Principals
include: Means SD Dec. Means SD Decision
1. ChatGPT–
to set meeting agendas 2.38 0.51 Disagree
2.43 0.46 Disagree
2. Civitas
Learning to get students’
performance
data 2.06 0.44 Disagree 2.30 0.55
Disagree
3. Bright Bytes
for data on teacher
effectiveness
and resource allocation 1.93 0.41 Disagree 0.43 0.24
Disagree
4. Claude,
for conversations, brainstorm ideas,
and
analyze documents 2.44 0.51 Disagree 2.43 0.46 Disagree
5. Tableau
AI- to integrate contextualized
analytics
into daily school operations 1.67 0.38 Disagree 0.86 0.25 Disagree
6. Smart
phones to optimize a range of
administrative functions 4.46
0.74 Agree 4.43 0.53 Agree
Grand Means 2.49
0.49 Disagree 2.15 0.42 Agree
From
Table 2, almost all the variables, have means below the acceptable mean of 2.5
except for items 6, which is an indication that both the male and female principals
to a great extent use smart phones
as AI tools to optimize a range of administrative functions (4.46 and 4.43
respectively). However, the grand means of 2.49 and 2.15 respectively for the
male and female principals is an indication that they applied AI-driven tools
in their secondary school management system to a poor extent in Ogidi Education
Zone.
Research Question Three:
What challenges can principals likely face in the application of AI in secondary
school management in Ogidi Education System?
Table 3: Mean Ratings of
Male and Female Principals’ responses on the challenges Principals face in
the application of AI in secondary school management in Ogidi Education System_________________
Nos Likely
Challenges include: Male Principals Female Principals Means
SD Dec
Means SD Dec.
1. Data
privacy issues (data security risks) 2.88 0.45
Agree 2.77 0.47
Agree
2. Ethical
concerns
2.64 0.51 Agree
2.63 0.54 Agree
3. Digital
divide remains a significant barrier to
AI
full implementation
2.88 0.45 Agree 2.77 0.47
Agree
4.
Insufficient government funding of the
education
sector. 2.76
0.54
Agree 2.63
0.63 Agree
5.
Significant gap in AI Skills among
principals. 2.51 0.63 Agree
2.64 0.55 Agree
6.
Limited access to advanced training
opportunities. 3.76 0.45
Agree 3.60
0.66
Agree
7.
Lack of structured mentoring programmes. 3.64 0.51 Agree 2.43 0.44 Agree
8.
Shortage of trained personnel in AI. 2.64 0.45
Agree 2.63 0.54 Agree
9.
Inadequate educational initiatives. 2.93 0.48 Agree 2.63
0.54 Agree
10. Little
or no access to high quality educational
programmes. 3.66
0.79 Agree
3.66 0.65 Agree
Grand Mean_____________________
3.63__ 0.88__ Agree_
2.85__ 0.55__ Agree
Table 3 presents the views of principals on the
challenges they face in the application of AI in secondary school management.
From the above Table it was observed that the mean ratings of the respondents
for all the variables are above the cut-off point of 2.50. Thus, an implication
that all the variables are challenges to principals face in the application of
AI tools.
Ho1: There
is no significant difference between the mean ratings of the male and female
principals’ responses on the perceived roles of AI in transforming secondary
school management system in Ogidi Education Zone.
Table 4: Summary of t-test Analysis of
Means Scores of Male and Female Principals on the perceived roles of AI in
transforming secondary school management system in Ogidi Education Zone
--------------------------------------------------------------------------------------------------------------------------------
Status of No Mean SD df t-crit. t-cal. Level of
Respondents Ratings Significance Decision
Male
Principals 4 2.92 0.52 28 1.06 1.96 0.05 Accept
Female
Principals 26 2.95 0.49
Ho1____
In table 4, the t-calculated is 1.06, which is less
than the t-critical of 1.96. This suggests that there is no significant
difference between the mean ratings of the male and female principals’
responses on the perceived roles of AI in transforming secondary school
management system in Ogidi Education Zone. Therefore, the null hypothesis is
upheld.
Discussion of Findings
This study
explored the perceived role of Artificial Intelligence in transforming
secondary school management system in Ogidi Education Zone of Anambra State,
guided by three research questions and one null hypothesis. Data, which
addressed research question one a presented on Table 1 shows that both the male
and female principals perceived the roles of AI in transforming secondary
school management system in Ogidi Education Zone to include that AI have the
potential to optimize administrative tasks, streamline
communication/conversations, save time, prevent unnecessary workloads, have the
ability to facilitate and support data-driven decision-making processes, generate new insights based on existing
data, create more effective learning environments, enable principals to
implement targeted, evidence-based interventions, enable principals to
anticipate and overcome challenges by simplifying tasks, enhance efficiency,
enable them to allocate resources more effectively, can automate repetitive
tasks, can help to enhance overall productivity and can personalize and
streamline administrative tasks in view of their mean ratings which are above
the acceptable mean rating of 2.50. This implies that all the respondents are
aware of the tremendous impact of AI, which no doubt engenders transformation
of secondary school management. This finding conforms to Kara (2023)
understanding that AI increasingly plays vital role in leadership
decision-making, with predictive analytics, natural language processing, and
more. Supporting this view, Gocen, Bulut, and Yurdunkulu (2025) maintained that
one of the most transformative advantages of AI in school management is its
ability to support data-driven decision-making, enabling school leaders and
policy makers to implement targeted, evidence-based interventions. Complementing
the above views, Lopez (2023) opined that principals can automatically take
early action, when challenged by sending personalized alerts using AI tools. This
finding was further confirmed by the result of the t-test analysis which showed
that there is no significant difference in the mean ratings of the both male
and female principals’ responses on the perceived roles of AI in transforming
secondary school management system in Ogidi Education Zone as a result of
gender.
Responses to
research question two showed that almost all the variables, have means below
the acceptable mean of 2.5 except for items 6, which is an indication that both
the male and female principals to a great extent use only smart phones as AI tools to optimize a range of administrative
functions (4.46 and 4.43 respectively). Substantially, the grand means of 2.49
and 2.15 respectively for the male and female principals is an indication that
all the principals to a poor extent applied other AI-driven tools in their
secondary school management system in Ogidi Education Zone. This finding did not
conform to the result of a recent study carried out on school leaders from
twenty countries, which revealed that AI tools are already being implemented
for data analysis, strategic planning, content creation, and administrative
support (Doger and Gocen, 2025). However, while these AI tools can offer
principals ample opportunities to boost administrative efficiency, free up
time, Gocen, Bulut, and Yurdunkulu, (2025); Anderson (2025) suggested striking
a balance leveraging AI to enhance education while safe guarding the
irreplaceable human connections that make education meaningful, ethical and
deeply impactful.
Result of the
findings on the challenges principals are likely to face in the application of
AI in the process of management of schools presented on Table 3, showed that insufficient government funding of the
education sector, significant gap in
AI Skills among principals, limited access to advanced training opportunities,
lack of structured mentoring programmes, shortage of trained personnel in AI
inadequate educational initiatives,
little or no access to high quality educational programmes and more can hinder
secondary school management from harnessing the power of AI in their daily
managerial practices in the schools. Mostly rated was the fact that they have
little or no access to high quality educational programmes that would enable
them to acquire the leadership skills necessary to lead AI initiatives. Insufficient
government funding to secondary schools has exposed principals to untold
hardships and responsibilities. however, it should be noted that implementation
of AI-driven tools in schools in order to transform school operations urgently
requires substantial funding and strategic planning if they can be effectively
implemented. In line with the above finding, Dipanwila, Mrinmoy, & Souvik
(2024) opined that implementing AI solutions can be expensive, potentially
exacerbating existing disparity between well-funded and underfunded educational
institutions. More so, smaller or less affluent schools may struggle to afford
and integrate advanced AI technologies.
Conclusion
As a matter of
fact, future of transformative opportunity to enhance secondary education
management is here, and it is powered by AI-driven tools and techniques. However,
from the findings of the study it is evident that school managers and leaders
find it difficult to face the challenges and opportunities from this rapid
development of AI technologies, especially as it concerns harnessing AI
potential in transforming secondary school management. Thus, artificial intelligence leadership
skills for principals become imperative in Anambra State in order to enhance
efficiency and effectiveness in secondary education. By implications, there is
the need for urgent planning, mentoring, teacher training, and education
programmes to cultivate a skilled workforce capable of leveraging AI to advance
secondary education goals.
Recommendations
Based on the findings and
conclusion, recommendations were made thus:
1. Government,
non-governmental organizations, and private sectors should assist in equipping
and supporting principals in secondary with the right quality e-educational
programmes and e-technologies to support AI.
2. Government
and should establish mandatory training and educational workshops to cultivate
skilled and robust workforce capable of leveraging AI to advance the secondary
education goals.
3. Government
should strengthen secondary school leadership through innovative educational
approaches that encourage public-private collaboration
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